Contact Us
Let’s Create Your Memory Seal
Have an idea for a birthday, anniversary, love surprise, friendship memory, family wish, apology, or farewell?
Message us on Instagram and tell us your occasion, date, package preference, and surprise idea. We’ll guide you with the next steps and help you create a private digital memory page for your special person.
How You Can Reach Us
Instagram DM
The fastest way to contact Memory Seal is through Instagram DM.
Message us on Instagram for package details, order discussion, content sharing instructions, design preview updates, payment confirmation, and final delivery details.
Email Support
For detailed requirements, privacy questions, deletion requests, extension requests, or order-related support, you can contact us by email.
Email: memorysealofficial@gmail.com
Order Support
Already placed an order?
Contact us for design preview, corrections, payment confirmation, delivery updates, page extension, or deletion request.
What to Share With Us
To create your Memory Seal smoothly, please share the below details when you message us.
- Occasion type
- Occasion date
- Selected package
- Recipient name or nickname
- Your relationship with the recipient
- Messages or wishes to include
- Photos, if included in your package
- Videos, if included in your package
- Music preference, for Premium Seal
- Any special idea, theme, or design request
When Should You Contact Us?
To avoid last-minute rush, please contact us based on your selected package.
- Basic Plan
Please reach us at least 2 days before the occasion.
- Budget Plan
Please reach us at least 1 week before the occasion.
- Premium Plan
Please reach us at least 3 weeks before the occasion.
- Urgent Orders
Urgent orders may be accepted based on availability and may include additional charges up to ₹299 for basic and budget/medium plans
For Premium Seal, urgent requests may have additional charges depending on the number of photos, videos, music, animations, story mode, cinematic effects, and custom work required.
Before You Place an Order
- 50% advance payment is required to confirm the order.
- No work will be started before advance payment.
- Final private link and QR code will be shared only after full payment.
- Before final delivery, we will confirm the design/preview with you.
- Every Memory Seal page will remain active for 60 days from the occasion date.
- After 60 days, the page and related uploaded content may be deleted.
- Private links and QR codes should be shared only with trusted people.
- Customer must have permission to share the photos, videos, messages, and personal content provided to Memory Seal.
Why We Use Instagram DM
At this stage, Memory Seal handles most enquiries through Instagram DM so we can understand your idea personally and guide you with the right package.
Once your order is confirmed, we will guide you on how to share your messages, photos, videos, music preference, and other required details safely.
Ready to surprise someone special?
Send us a message on Instagram with your occasion and idea. We’ll help you choose the right package and create a private digital surprise they will never forget.